Hiring organization
Employment Type
Contractor
Duration of employment
12 Months
Job Location
REMOTE
Remote work possible
Date posted
July 9, 2025
Position title
MS Dynamics Contact Center Architect
Description
We are currently looking to hire a [Solution Architect (MS Dynamics Contact Center)] and we believe your skills and expertise are a better match for this role. We have an exciting career opportunity for you with one of our esteemed clients at [REMOTE].
Responsibilities
Role: Solution Architect (MS Dynamics Contact Center)
Location: REMOTE
- Lead the architectural design and implementation of MS Dynamics Contact Center solutions.
- Provide strategic architectural guidance for our end-to-end CCaaS migration.
- Define technical roadmaps, best practices, and standards for contact center technologies.
- Collaborate with cross-functional teams to ensure seamless integration and successful project delivery.
- Act as a subject matter expert, advising on complex technical challenges and innovative solutions.
We're looking for someone with:
- Proven experience as a Solution Architect, specifically with MS Dynamics Contact Center.
- Deep expertise in CCaaS platforms and migration strategies.
- Strong understanding of contact center operations and technologies.
- Ability to translate business requirements into robust technical architectures.
- Excellent communication, leadership, and problem-solving skills.
Contacts
Shan
+1 8139065191
shan@njtechinc.com
